This month, we’re going to discuss an app that makes the case for being “lucid.” On the Bulletin Board, we’ll find out why the University of California at San Diego is putting Lean Six Sigma into hot tubs and we’ll cover a story about what hospitals can learn from The Cheesecake Factory. For Tools of the Trade, this month’s book reveals a new villain called the “Advice Monster” and how to conquer it.

The Special Request comes from a learner who’s curious about certain information gathering, and for Today’s Special, Tracy will be interviewing someone who’s been deep inside the Toyota Production System and is here to tell us all about it. Grab a biscotti, bring your thermos and come keep us company at the Just-In-Time Cafe!